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Frequently Asked Questions (FAQ)
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Retirement Plans
What paperwork do I need to fill out if I want to take a distribution from my 401k account?
What rules apply to Retirement Plan Loans?
What rules apply to Retirement Plan Hardship Withdrawals?
I am an RPG 401k participant. What do I do if I forget my User ID or Password?
I am a new RPG 401k participant, how do I enroll into the system?
Who is Considered an "Owner"?
How are outstanding loans treated for terminated employees?
How does RPG calculate allocable income for ADP/ACP refunds as of the last day of the plan year?
What is the definition of a safe-harbor match (SHM)?
FSA/HRA General Questions
How do I access my FSA account?
How do I file and submit my FSA claims?
I am locked out of my FSA account, how can I regain access to it?
Why have I not received my reimbursement check?
From what date can I begin claiming FSA expenses?
Can I get reimbursed for an expense that I have incurred, but for which service has not yet occurred?
FSA Section 125 Healthcare Plans
Can I change my annual election for Medical or Dependent Care during the year?
If I have terminated employment with my company, how do I submit a claim for my Medical Care or Dependent Care plan?
What health expenses are eligible for reimbursement?
FSA Section 132 Parking/Commuter Plans
What is the plan's purpose?
What are the qualified expenses?
What are the deduction amounts?
What is the difference between the Parking Conversion and Parking Reimbursement Accounts?
What expenses does the Mass Transit Reimbursement Account cover?
I am terminated employee, how do I get reimbursed for my expenses?
What is a valid receipt for my monthly parking expenses that are not incurred on a company owned or sponsored lot?
Can daily bus tickets or bus transfers be used as valid forms of receipt for the Mass Transit Reimbursement Account?
What happens to the unused money left in my account at the end of the Plan Year?
What types of transportation costs are allowable under a Section 132 Plan?
Can I use the Parking Reimbursement account to pay for parking expenses resulting from travel to or from business meetings or to visit clients?
When can I change my election for Mass Transit or Qualified Parking?
If I have terminated employment with my company, how do I submit a claim for my Mass Transit/Qualified Parking plan?
If I have terminated employment with my company, how long do I have to file claims on my unused balance in my account?
Why can’t my unused contributions to Qualified Parking or Mass Transportation plans be returned upon termination of employment?
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New York, NY 10001
ph: 212.947.4800
fax: 212.947.4866
181 S. Franklin Ave., Suite 202
Valley Stream, NY 11581